the national telemedicine service has completed more than 1,50,000 tele-consultations enabling patient to doctor consultations from the confines of their home, as well as doctor to doctor consultations. n a short span of time since November 2019, tele-consultation by e-Sanjeevani and e-Sanjeevani OPD have been implemented by 23 States (which covers 75% of the population) and other States are in the process of rolling it out. In a landmark achievement,
This e-Sanjeevani platform has enabled two types of telemedicine services viz. doctor-to-doctor (eSanjeevani) and patient-to-doctor (eSanjeevani OPD) tele-consultations. The former is being implemented under the Ayushman Bharat Health and Wellness Centre (AB-HWCs) programme. It is planned to implement tele-consultation in all the 1.5 lakh Health and Wellness Centres (as spokes) in a ‘Hub and Spoke’ model, by December 2022. States have identified and set up dedicated ‘Hubs’ in medical colleges and district hospitals to provide tele-consultation services to ‘Spokes’, i.e SHCs and PHCs. As on date, 12,000 users comprising community health officers and doctors have been trained to make use of this national e-platform. Presently, telemedicine is being provided through more than 3,000 HWCs in 10 States.
Owing to the ongoing COVID-19 pandemic, the Health Ministry launched the second tele-consultation service enabling patient-to-doctor telemedicine through ‘e-Sanjeevani OPD’. Offered at no cost, this e-health service is rapidly gaining popularity as citizens in around 20 states are now consulting doctors without having to go to the hospital physically. Around 2800 doctors have been trained and on-boarded at e-Sanjeevani OPD and every day around 250 doctors and specialists across the country provide e-Health services despite the lockdown has been relaxed in phases. This service is available as an Android mobile application as well. This has made it convenient for the people to avail of the health services without having to travel. It also ensures that the patient gets to see the doctor in around five minutes after logging in.
The telemedicine platform is hosting over 40 online OPDs, more than half of these are speciality OPDs which include Gynaecology, Psychiatry, Dermatology, ENT, Ophthalmology, antiretroviral therapy (ART) for the AIDS/ HIV patients, Non-Communicable Disease (NCD) etc. The top ten States which have registered highest consultations through e-Sanjeevani and e-Sanjeevani OPD platforms are Tamil Nadu (32,035 consultations), Andhra Pradesh (28,960), Himachal Pradesh (24,527), Uttar Pradesh (20,030), Kerala (15,988), followed by Gujarat (7127), Punjab (4450), Rajasthan (3548), Maharashtra (3284) and Uttarakhand (2596). The majority share in the doctor-to-doctor e-Sanjeevani consultations at AB-HWCs has been of Andhra Pradesh (25,478) and Himachal Pradesh (23,857) while Tamil Nadu leads in the patient-to-doctor e-Sanjeevani OPD services with 32,035 consultations.